Paseador, cuidador de mascotas.

Unfortunately, our experience with Flоren was rather bad. I honestly don’t understand why there are so many 5 star reviews. First, there were serious issues with communication. During our dog's stay we haven't received a single update about his wellbeing without having to write and call first. When we wrote, our whatsapp message was ignored although clearly marked as read on app. In the end, we had called after 30 minutes. Even so, when we called and asked for a picture, we received one so blurry as to be almost unrecognisable. Similarly, when we came to collect the dog in the morning (admittedly, 20 minutes earlier, but still at a reasonable time at 9am), we couldn’t reach the caregiver by phone for a long time, and both of us, already on edge after all the communication problems, were close to a panic attack by the time he finally answered the phone. In stark contrast, Floren’s communication was on a totally different level initially, that is, before we delivered the dog to his care – my suspicion is that was because we could have cancelled the reservation at that point. But that’s just my suspicion. Second, when my wife was passing the dog over to the caregiver, she gave him very clear instructions both verbally and in writing that our dog due to his old age and the associated continence issues required 3 walks a day, especially late in the evening before bed. When we received our boy in the morning, his entire pillow was soaked in piss. That only happens when he wasn’t walked for a very long time. He also immediately drank two bowls of water at home which he never normally does. So either water was not immediately available to him at the caregiver’s residence or, alternatively, the dog was very stressed out. Neither possibility adds credibility to the caregiver. Finally, a neutral observation because it’s clearly outside the caregiver’s control. Floren’s residence is on the second floor of a rather old building with no lift, accessibly only by a very steep staircase. That could be a serious issue for older dogs such as ours who have weak joints. We would normally carry him down on such a staircase, because otherwise it just takes him forever to navigate it. When we mentioned that to Floren when we came to pick up Voland, he was genuinely surprised which could mean that either our dog had suddenly become 5 years younger or that he hadn’t been walked at all in the evening and hence the caregiver didn’t have the chance to spot the issue. Needless to say, for someone who treat their dog as their child rather than a commodity or a plaything, the experience was quite stressful. Be very careful about relying on reviews when choosing a dog carer in Spain. Our first experience with another Gudog caregiver in Badalona was brilliant, but this one was bad despite all the good reviews.

Punctual, amable y paseo de 1 hora entera. Recomiendo a Floren

Dejamos a nuestro perro Nilo con Floren un día completo. Nos fuimos muy contentas. Trato muy cercano. Y nuestro perro que es muy desconfiado para nada salió mal... Aunque vivimos muy lejos Repetiremos sin duda cuando volvamos por aquí.